Your privacy is important to us and we are committed to protecting your personal data. This policy explains how we use your personal data when you visit our website, when you come as a client or at any other time interact with us. It informs you what your privacy rights are and how the law protects you. You should read this policy so you totally understand how and why we use your personal data.
We may collect personal data in a variety of ways.
You may give us data in person when attending an appointment.
You may give us data remotely via our website, by post, telephone or through chat and social media. This may happen when you sign up to receive a newsletter, make enquiries or request information. It can also be as a result of creating an account on the website, booking a treatment, engaging with us via social media or leaving comments and reviews.
We may also get data from third parties including payment providers and fraud prevention services.
We collect a range of personal information from our clients and visitors to our website. This information includes full name and home address, gender, marital status, date of birth, email address and telephone numbers.
Financial information includes payment card and bank details and details about services you have purchased from us.
We do not collect information about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, information on criminal convictions or offences nor genetic or biometric data.
Some health data maybe used by us as part of your treatment review and we will ensure we have your consent to do this.
We will only use personal data when and as the law allows and will not divulge any information to a third party without your full consent and you have the right to withdraw your consent at any time.
The law allows you to request details of the personal data we hold about you and to check we are lawfully processing it. You can request we delete, remove or alter any inaccurate data.